Understand why the checks and balances of an independent validation and verification are critical to an information technology project.

Learn why outsourcing your IT function may make good business sense, and what to consider so that the outsourcing move is a successful one.

Discover the importance of Service Level Agreements within the help desk environment, how to develop them and how they can help deliver the most bang for the buck.

Enabling employees to work remotely is inherently easier with the mobile technology of today, but what must a company consider in order to support a mobile workforce?

With the technology industry slowed down, how can companies optimize their help desk environment without the resources they enjoyed in a more robust economy?

Learn a step-by-step guide to assessing product risk and transforming it into a test strategy.

Understand why a structured approach to test architecture benefits any application development.

Learn how script testing and the methodolgy behind good test design improves any automation project.

With the job market for IT positions becoming increasingly more competitive, an IT recruiter offers some job search tips to help you stand out from the crowd.

Discover why the skills and experience of mature workers should play a vital role in your organization - and how you can better attract them.

Understand the process of creating great interviews, so you can produce great hires.

Learn how to determine your market value and salary compensation level, and what you can do to improve it.

Learn how to negotiate a fair job offer in an environment of tight budgets and limited opportunities.

Learn how market conditions have altered hiring practices, and how you can cope with the changes.

Free agency today is more than a trend in an uncertain employment market; it’s a growing mindset affecting workers across all industries, education levels and professions.