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Visibility and transparency are vital components of Spherion’s commitment to Service Excellence. This rating represents how Spherion performed in the eyes of our clients and candidates during the most recent quarter. With nearly 500K surveys sent annually, we consider each item of feedback as one more opportunity to grow and improve our services to you!
Delivering Service Excellence
How We Are Performing
| Continually Improving Service & Client Retention |
102,018 Clients Surveyed
418,362 Candidates Surveyed |
| Our Satisfaction Survey Results* |
Our Candidates & Employees: 4.18
Our User & Enterprise Clients: 4.14
2009 Staffing Industry Avg** 3.81
*13 mos thru Q3 2010
**Published October 2009/
converted from 4 to 5 pt scale
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| The Ultimate Question... |
Would you recommend Spherion? |
4.30 ! |
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This data reflects collective results from our satisfaction surveys through Q3. Spherion’s satisfaction score of 4.30 out of 5.0 continues to outperform the staffing industry average score of 3.81. We’re committed to keep raising the bar for what constitutes world-class service.
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