Job responsibilities include: making outbound calls and receiving calls to and from delinquent account consumers in an attempt to receive and process payment on accounts, as well as negotiate payment terms and resolve inquiries on disputes, claims of fraud, or any other complaint/request from the customer.

• MUST-have skills:
  • Good communication skills
  • Excellent customer service skills
  • Proficiency in Microsoft Outlook, Excel and Word
  • Ability to multi-task and initiative to take on special projects
• Experience:
  • Previous collections experience
• Education:
  • High school diploma/GED
• NICE-to have skills:
  • Ability to work with a team
  • Attention to details and accuracy
  • Ability to communicate with management and fellow employees
• Where the jobs are:
  • Hayward, CA
  • Irvine, CA
  • Asheville, NC
  • Beaverton, OR
  • Camp Hill, PA
  • Lancaster, PA
  • Issaquah, WA
  • And other locations across North America

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