Help Desk Jobs in Texas
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Job Summary: Interface via telephone, email and/or chat with external customers on technical support related issues, Generally Monday through Friday from 8:30 AM to 7:00 PM, must be able to work a shift schedule that falls during these work days and ...
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Duties: Troubleshooting Diagnosis of basic computer, monitor, and network problems Call resolution Escalation procedure RMAs DOA replacements Replacement of failed equipment Pro-active Follow-up Offline player computers Offline sites Installation ...
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