Job is located in Minot, ND.
Branch Operations Manager
To be considered for this opportunity, you must complete an online application at www.spherion.com/minot
Pay: $50,000 - $70,000 DOE
Monday to Friday 7:30 am to 5:30pm
SUMMARY OF RESPONSIBILITIES/DUTIES:
Emphasis is on building a strong customer base, ensuring quality, productivity improvement, maintaining excellent customer service, and effective utilization of personnel and maintaining a safe and positive work environment.
This position requires effective communication and team building skills, utilization of problem solving techniques and a strong knowledge and expertise of all aspects of hydraulic sales and service.
- Analyze process effectiveness, make recommendations for productivity improvements, and eliminate waste.
- Analyze sales performance by department
- Manage Inside Sales, Warehouse, Service, and Counter Sales team
- Train, mentor and develop team members, provide performance evaluations.
- Maintain exceptional customer service levels and profitability
- Provide support for Outside Sales team to include prompt response, engineering support and on-time shipments.
- Provide support for Service Department to include adequate counter support, inventory support, and sales assistance
- Communicate to Senior Management progress, as well as requirements for continued growth such as manpower, facilities and capital equipment.
- Work with Warehouse to maintain proper inventory levels and customer service levels
Excellent benefit package including: Group Health, Dental, Vision, Life, and Long Term Disability, Paid Vacation, Paid Sick and Paid Holidays, 401K with company match.