Field Service Technician - Bismarck, North Dakota

Job Reference:1001905500
Position Type:Permanent
Industry:Information Technology
City, State:Bismarck, North Dakota
Salary:US$18.00 - US$20.00 per hour
Contact:Kayla Rettig, Spherion, United States
Phone / Fax:701-250-1111 / 701-250-9999

Job Description

To be considered for this opportunity, you must complete an online application at www.spherion.com/bismarck

 

Job Description:

  • Includes troubleshooting and repair of cash-dispensing and sorting equipment; daily scheduling and time management of all accounts assigned; tracking and management of parts/tools; and staying abreast of changes in technical and functional elements of current equipment.
  • Diagnose system problems in minimal time and make repairs.
  • Make recommendations for improving the service, reliability and performance of our equipment.
  • Keep customer apprised of progress during remedial maintenance or during a down system situation.
  • Gather and record machine information at regular intervals to monitor performance.
  • Escalate solving technical problems by seeking timely advice or assistance from technical support when necessary.
  • Document system problems and preventative maintenance in customer site log.
  • Establish preventative maintenance schedules and perform according to company specifications.
  • Responsible for assisting with repair and installation of machines, as well as Engineering Change Notices that affect current systems and upgrades.  Hardware or software upgrades may require technical assistance or unusual or complex systems.
  • Seek continued improvement of procedures and practices that reduce costs while maintaining or enhancing customer satisfaction, quality and service.
  • Support and facilitate involvement of company initiatives.
  • Any other job responsibilities as assigned by management.

Education:

  • Understanding of AC/DC power distribution.
  • Understanding of digital and analog circuitry.
  • Ability to effectively work with electric schematics, logic diagrams and mechanical drawings.
  • Logical trouble shooting skills and capability to isolate problems at PCB or component level.
  • Working knowledge in the operations of personal computers especially Microsoft Office, navigation across network sites and email communication.
  • Trained in the maintenance and repair of electro-mechanical machines.
  • Working knowledge of DOS and windows.
  • Other certificates in related field: mechanics, electronics, automation, data processing
  • Diploma of professional Studies in electro-mechanics or equivalent work experience as outlined in this job specification

Qualification

Requirements:

  • 3-5 years of technical field experience, preferably in high-speed paper handling machines such as check sorters, mail sorters, currency sorters, ATMs or copier machines.
  • Hold a Valid Drivers License.
  • Must be able to lift up to 75 pounds without assistance.
  • Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist.
  • Ability to work weekends on a rotational basis once every three to five weeks.
  • Ability to work on certain holidays to accommodate business needs.
  • Must be available on call for weekends and 24/7 as necessary.
  • Travel within your assigned territory is required, with occasional travel outside your assigned territory (up to 40%); on an as-needed basis as well.
  • Ability to travel on short notice and to work on extended out of town projects as required.
  • Ability to accommodate limited accessibility at a job site, including the ability to work in confined spaces in around our equipment.
  • Excellent customer service and communication skills.

Other:

PAY: $18.00 - $20.00 per hour

HOURS: Varied Schedule, on-call 1 week per month 24hrs per day

 

To be considered, please apply online at www.spherion.com/bismarck when prompted for a recruiter code, use 46480020112. If you have any questions please contact Kayla Rettig at  701-250-1111.