To be considered for this opportunity, you must complete an online
application at www.spherion.com/fargo
Fraud and Dispute Case Processor working with
credit/debit card accounts. This is an entry level position responsible for
researching and performing a reasonable investigation on customer accounts
related to billing errors or fraud claims.
rimary responsibilities include managing dispute/fraud
caseload by researching, investigating, documenting, and resolving claims. This
position utilizes Mastercard/Visa regulations to resolve customer claim.
Customer claims are governed by Regulation E and/or Regulation Z requiring
provisional credits, fees, interest and cardholder communications be completed
within required timeframes. This position is multifaceted and requires a high
level of accuracy and attention to detail. Communication with customers via
telephone and written correspondence is required.