Job Reference:1001914435
Position Type:Contract
City, State:Madison, Wisconsin
Salary:US$0.00 - US$0.00 per hour
Contact:Deb Wethal, Spherion, United States

Job Description

Spherion, in partnership with American Family Insurance, is currently recruiting for an Instructional Designer to work within the Talent Management Department. 

Position Objective


The Instructional Designer works collaboratively as a member of the Human Resource Division and the Talent Development & Delivery (TD&D) team to create quality performance-based learning solutions for the organization, including e-learning, blended and instructor-led programs, tools, and resources. This position works with HR and TD&D staff to ensure the effective coordination and integration of training development with training delivery functions.



Primary Accountabilities




Design & Development  (60%)                


  • Develops performance-based learning solutions to meet business needs, working collaboratively to create the learning strategy, design, and methodologies that maximize the learning experience.
  • Uses technology to design innovative learning solutions incorporating multiple formats and relevant adult learning activities, including e-learning, blended learning, classroom and virtual instructor- led material.
  • Creates learning solutions in a manner that both engages the learner and produces desired outcomes, ensuring that the learning solution is made available in a timely and effective manner.
  • Works effectively with Media and other vendors when learning materials are developed jointly.
  • Develops and implements testing and quality assurance processes to ensure that learning content adheres to current adult learning theories and instructional design models.


  • Designs and help facilitate knowledge transfer sessions for new programs, and supports facilitators.




Instructional Analysis and Evaluation  (20%)                     


  • Applies an understanding of the gaps between the current and desired outcomes or behaviors, and the audience’s existing knowledge and skills to the development process.
  • Works with subject matter experts, when necessary, to ensure that content appropriately addresses business partner learning needs.
  • Develops performance and learning objectives, assessment strategies, and evaluation tools related to the design and development of learning solutions.
  • Gathers input and feedback on the effectiveness and usability of the training materials and programs during the development process. Makes revisions to content as necessary.
  • Gathers data to demonstrate the value or impact of learning and performance solutions.
  • Researches, identifies and applies best practices, instructional design trends, technology alternatives and learning platform options for instructional design improvements.




Project Management (15%)                      


  • Collaborates with TD&D management and staff to identify project resource needs, internally and externally, and ensure projects are successfully organized and managed. 
  • Practices and models effective project management skills to enable the timely development and delivery of innovative learning solutions.
  • Works with HR and TD&D staff to identify dependencies between multiple projects.




Compliance and Standardization  (5%) 


  • Follows defined instructional design standards when developing or updating materials.
  • Facilitates the established review process with subject matter experts, legal, curriculum delivery staff, and relevant governing bodies to ensure the learning solution is complete and accurate and compliant.
  • Ensures corporate learning practices and programs are protected through incorporating established copyright and security methods.






Organizational Competencies


  • Achieve Results
  • Be Accountable
  • Maximize Customer Experience


Job Specific Competencies


  • Adaptability
    • Effectively manages personal reactions and work activities in response to changing conditions; responds quickly to change and easily considers new approaches.
    • Innovation
      • Fosters and initiates new ideas, methods and solutions.
      • Influence
        • Effectively impacts organizations, persuades, and gains the support of others.






None listed




Specialized Knowledge and Skills Requirements


  • Demonstrated experience designing and developing online, instructor-led, or blended learning programs.
  • Solid knowledge and understanding of adult learning theories and principles.
  • Solid knowledge and understanding of learning project management and full cycle learning and development (e.g., needs analysis, design, delivery, evaluation).
  • Demonstrated experience with content design and development tools and languages such as HTML, Adobe, Captivate, Camtasia, etc.