To be considered for this opportunity, you must complete an online application at www.spherion.com/fargo
Multiple shifts available
$12.25/hour plus 20% shift differential for working overnights
Shifts run five days per week, including every other weekend. Variable days are given off during the week in which a weekend shift is worked.
Daily tasks consist of processing questions via phone, email and chat. Additional responsibilities include order processing for partners and customers.
Essential Job Responsibilities:
- Responsible for providing service to customers
- Resolving customer inquiries
- Providing customers with account information
- Resolving or referring billing disputes
- Correcting payment errors
- Reversing fee and finance charges as appropriate
- Account maintenance
- Accepting card, check or other orders
- Acting on lost and stolen cards or checks
- Researching customer problems that couldnt be resolved during initial contact and assessing customer needs for other products and services and cross-selling other bank products