With CallSource Plus^®, Spherion’s staffing program designed especially for contact center environments, we take the guesswork out of identifying qualified, service-oriented talent. Whether you need one person to 2,000 people, the following suite of proprietary tools allows us to deliver exceptional results:        

• Patented prescreening technology
  Assesses call center candidates’ critical skills & behavioral traits

• Contact center-simulated testing suite
  Evaluates candidates' customer service attitude, sales abilities, listening skills & their ability to work quickly and accurately in a fast-paced contact center environment

• Customizable training modules
  Trains employees on contact center environments & consistently delivering quality customer service

• Certification programs
  Enhances contact center professional development through multi-media training courses

CallSource Plus keeps your contact center staffed, productive and customer-focused. Disover it for yourself, contact us today.