Customer service or contact center representatives will interface with more clients in a single day than - executive managers. In fact, as much as 90% of contact with customers takes place at the agent level. At Spherion^®, we understand the importance of each and every client contact, and we’ve perfected the art of interviewing, assessing and preparing contact center associates for high performance.

If talent is what you need, let Spherion identifying the qualified, service-oriented professionals you need. Our  CallSource Plus^® staffing program is designed especially for this environment and includes testing that simulates a contact center environment, rigorous instruction modules and certification programs.

If you’re looking for a partner to manage your on-site contact center talent, Spherion is a recognized industry expert in contact center operations. Through our  on-site management program we provide the talent and administer the processes to dramatically improve productivity metrics.

Have an immediate need?  Contact us today.