Account Executive in Jacksonville
Administrative & Support Services
US$ 16.00 per hour, $16 per hour + none
Our client located on the Northside seeks and experience Account Executive for a short term assignment. Ideal candidate will possess 2+ years of Order Management and Customer Service experience. Responsibilities will include:
Order Management Activities
Review and maintain orders through the order management system from the time of receipt to the time of shipment.
Review orders to ensure accuracy in product assortment, forecasted quantity (allocations) and scheduled ship dates.
Liaison between shipping area and the account.
Reporting / Analysis Activities
Develop daily ship update for assigned accounts and ensure sales dollars are reported accurately.
Provide analysis as needed to support Sales Channel and/or other department's requests and resolve related issues.
Provide post shipment support and assist in research as needed for shortages, overages and other claims.
Provide daily activity report(s) as needed by the business, leadership and/or account.
Customer Service Activities
Provide best in class service to all customer contacts internal and external.
Proactively communicate issues pertaining to his/her account.
Resolve internal/external customer inquiries at the time of contact.
Working hours: Monday - Friday
High school diploma required; College degree preferred
2 or more years of Order Management experience, including detailed understanding of the order, fulfillment, and invoice process.
Proficient in Microsoft Suite (Excel, Word) and email applications
Excellent verbal and written communication skills required.
Ability to work on an individual level as well as a team environment.
Strong analytical and problem solving skills
Ability to make timely and effective decisions
Ability to adjust to competing and shifting priorities
Knowledge of SAP a plus
Understanding of export documentation and logistics a plus
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.