Account Manager

posted:
Location
Jacksonville, Florida
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Full-Time
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 18.00 - US$ 19.00 per hour
Ref. Number
S_30164
Contact
Sessoms,Debra, Spherion
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Job Description

Southside based client seeking experienced Customer Account Manager. The Account Manager is responsible for managing the relationship with an assigned customer and/or group of customers in order to achieve the goals and objectives identified by the customer and the company.

Responsibilities:
? Oversees the day-to-day account activities of assigned accounts, including order processing, shipping, and other inquiries.
? Serves as primary point of contact for assigned customers.
? Works closely with Shipping and Compliance departments to ensure orders are processed as outlined by customer requirements and established timelines.
? Anticipates and facilitates problem resolution with any shipments at risk of not meeting requirements.
? Facilitates, develops and implements order processes and procedures to streamline and meet customer requirements.
? Possesses full understanding of order process from receipt to order shipment.
? Responsible for establishing and maintaining complete account notes.

Working hours: 8:00 AM - 5:00 PM

Skills:
Bachelor's degree
Ability to work independently to drive results
Ability to communicate efficiently - verbally, in print and on the phone.
Exceptional customer service skills, highly organized and detail oriented
Ability to work effectively with cross-functional teams.
Proficient in Microsoft Office, particularly Excel and Outlook
Ability to work in a fast paced and team-oriented environment

Education:
Bachelors

Experience:
1-4 years

Qualifications:
Ideal Candidate will possess BS/BA, 2+ years experience in Account Management, advanced Excel skills, excellent verbal and written communication skills

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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