Account Manager

West Columbia, South Carolina
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 14.00 per hour
Ref. Number
., Spherion
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Job Description

A national heating and air conditioning company is looking for Account Managers to work in their busy business to business call center

? Provide pricing and availability to distributors via inbound calls
? Provide follow up on material pricing and order status via outbound calls
? Process orders using SAP and our online ordering tool
? Review product availability and proactively provide a response to our customers via email or a phone call
? Provide updates within the department, and to other members in the business regarding your assigned accounts and when needed your peers accounts
? Review and provide external and internal reporting regarding material, customer orders and or pricing
? Provide clerical assistance to the claims team as needed

Working hours: 8:00 AM - 5:00 PM

--Must have 2+ experience in a business to business call center environment
--Must have previous account manager/customer service experience
--Typing and Data Entry
--Detail oriented
--Works well under pressure
--Time Management
--Quick learner - has the ability to learn and retain information provided
--Professional demeanor

No Degree Required

1-4 years

? Ability to multi-task
? Customer Service experience and attitude
? High attention to detail (could bill wrong account if not paying close attention)
? Troubleshooting ability
? Ability to work with a great deal of different personality types
? Professional maturity
? Outlook experience
? Ability change tasks when needed and not get de-railed.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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