Administrative Specialist

posted:
Location
Middleton, Wisconsin
Industry
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Full-Time
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 15.00 - US$ 16.00 per hour
Ref. Number
S_32379
Contact
Hennen, Grace, Spherion
Phone
608-274-6000
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Job Description

Join a global leader in the insurance industry as a Participant Service Representative! Our client develops new insurance products for markets and has locations all around the world. They are looking for someone who is energetic, optimistic, personable, and customer service oriented. This is a welcoming environment that encourages a positive and fun office! This position is located in Middleton, WI.

The COBRA (Consolidated Omnibus Budget Reconciliation Act) Generalist performs a variety of administrative tasks to support the day-to-day operations of the COBRA team. Specific tasks include entering, updating and verifying data in our benefit administration system and ensuring the accuracy, timeliness and regulatory compliance of work. This position also assists with preparing correspondence and maintaining benefit enrollment records.

Responsibilities:

  • Data entry and filing of COBRA forms to include Initial Notice Forms, basic Qualifying Event Forms, and Enrollment Forms with high degree of accuracy
  • Maintain and update in-house benefit administration system with account changes, including demographic updates and terminations
  • Prepare and send eligibility records to insurance carriers as directed by regulation and corporate standards
  • Maintain proficiency and knowledge of all COBRA and State Continuation regulations and business processes
  • Safeguard confidentiality, privacy and security of organization and customer (PHI) information
  • Perform outbound carrier calls to assist in reinstating COBRA participants? continuation coverage
  • Provide back up as needed to departmental call queue

Qualifications:

  • High School diploma or equivalent
  • One year related administrative experience in a corporate setting- Demonstrated exceptional attention to detail
  • Basic proficiency with Microsoft Excel, Word and Outlook
  • Basic proficiency with database navigation
  • Access to reliable transportation
  • Previous experience working with COBRA and tax advantaged benefit plans preferred
  • Previous experience with database administration preferred


Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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