Application Support Technician

posted:
Location
Bakersfield, California
Industry
Information Technology
Job Type
Temp to Perm
Salary
US$ 16.00 - US$ 21.00 per hour, $16 - 21 per hour + none
Ref. Number
S_25124
Contact
Brown, Karen, Spherion
Phone
661-835-1400
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Job Description

Provide Extraordinary Care to customers, assist users with technical functional issues related to medical and business systems. Manager internal / external vendor tickets until issue is resolved and customer is satisfied. Stay current on all upgrades / modifications / hot fixes applied to systems that will impact users. Utilize the call tracking software provided to adequately document issues, including correctly updating status and prioritization of issues. Assist with training new staff, testing all new software builds as they are installed. Maintain knowledge of clinical terms, procedures and treatment plans. Produce ad-hoc reports and produce scheduled reports. Monitor system components to insure proper system performance.

Working hours: 8-5

Skills:
Associate Degree in Healthcare or Information Technology or substitution of 2 years job experience related in healthcare and/or computer application training areas may be considered. Must demonstrate ability to exercise good judgment. Candidate must have analytical and problem solving skills and possess excellent oral and written communication skills. Demonstrate proven ability to quickly grasp new technology. Must be able to learn the functionality of our products in a short time frame. Travel between clinics is required, knowledge and experience in Clinical Tracking or EMR/PM project implementation system is highly desirable. Interpersonal skills, Proficiency with Microsoft Office suite

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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