You are applying for Customer Service Intermediate level

Spherion JOBCentral

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Job Description

Location:
Highland Park, New Jersey
Job type:
Full-Time
Date Posted:
Saturday, February 23, 2019
Reference Number:
S_38463
Spherion Staffing has a number of roles in customer service in both New Brunswick and Edison. These are entry level roles with great companies. There is great training in these positions and room for growth in all the roles. This person must be detail oriented, responsible, and a quick learner. This role requires the individual to be pleasant and professional at all times. These roles are in a contact center and it is dealing with both Inbound/ Outbound Roles and has some degree of Sales and Up selling. Handling customers on the phone, via chat and email on a regular basis and being able to handle all types of customer issues is what the majority of these entail. The hours are traditional 8-5 with NO WEEKENDS. The pay is based on experience ranging from $12- $17/hour.

Responsibilities:
Speaking with approximately 250 people/day
??? Must be highly motivated and driven
??? Basic computer knowledge required
??? Well spoken and professional attitude
??? Strong time management skills
??? Must be able to achieve and exceed daily, weekly and monthly goals

Working hours: 8:00 AM - 5:00 PM

Skills:
--Good Phone Skills
--Must be okay with Upselling/ Sales
--Microsoft skills a must( Word, Excel)
--Must be able to type 40+ WPM
--Ability to Multitask a must
--Must be trainable and willing to learn
--Calm, professional demeanor
--Ability to accurately enter data

Education:
No Degree Required

Experience:
0-1 years

Qualifications:
??? Ability to Multitask a must
??? Must be trainable and willing to learn
??? Customer Service experience preferred


Competitive compensation-Base Salary PLUS Commission + Bonuses
??? Rapid advancement opportunity
??? Warm leads provided-ALL leads provided have been pre-screened for our product
??? Extensive training provided on industry and sales

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.