You are applying for Call Center Representative Inbound

Spherion JOBCentral

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Job Description

East Lansing, Michigan
Job type:
Temp to Perm
Date Posted:
Wednesday, July 1, 2020
Reference Number:
Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology. The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous manner.

There are some pretty good benefits to working for this company such as it is a Monday-Friday position, you get all the state holidays off and it is work from home as of right now!
$12.50/hr (after training raises to $12.75/hr), 40 hours a week.

Answer incoming calls pertaining to insurance
noting files based upon conversation
using the tools given to assist with the customer questions

Working hours: Various Shifts Available

MUST HAVE availability between 8am-7pm Monday - Friday
High School equivalent or higher education
UPDATED customer service oriented resume
Must be able to type 25 WPM minimum

High School

0-1 years

High School Diploma
6+ previous customer service experience

Please also call 517-999-9060 for immediate consideration

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.