You are applying for Call Center Associates

Spherion JOBCentral

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Job Description

Frederick, Maryland
Job type:
Date Posted:
Friday, November 13, 2020
Reference Number:
All inbound calls; medical calls and support for insurance support and assistance
One call resolution is goal; patience and empathy is key; this is not a burn and turn phone call system; if you need to spend more time with them you will do so
Clients are patients with lifelong illnesses or diseases; take time to work with each patient

Training will be 3 weeks; via Zoom; after training employees will HAVE to work from home initially, MUST know and understand that they will go into the office after.
Must have good computer service, bandwidth, and access at home; not at public place
Calls are only via headset, not video; but done through a web system
Must have good computer skills and technology savvy
Prefer 1-2 years minimum of call center experience; experience in medical industry a big plus

Ability to work self paced

Working hours: 8:45 AM - 5:15 PM

Customer Service

No Degree Required

0-1 years

Excellent customer service skills


Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.