Appointment Schedulers

Rockford, Illinois
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 4:30 PM
US$ 12.50 - US$ 14.00 per hour
Ref. Number
Rockford Resumes, Spherion
No Calls Please
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Job Description

We are in search for eager Appointment Schedulers at our client in Cherry Valley, IL. These are all temp-to-hire opportunities that offer competitive wages and benefits upon successful completion of our Temp-To-Hire program. The training during the program is excellent, the facility environment is professional, clean, inviting - and the benefit package upon full-time hire is excellent! As your staffing local in Rockford, we will set you up to be successful and support you throughout the program:

* $12.50 / HR during the program
* Hours: Monday thru Friday from 8:00am to 4:30pm
* Pay increase upon full-time hire
* Full benefit platform including Major Medical, Dental, Vision and Short Term Disability!
* PTO / Sick / Holiday Pay!
* 520-hour temp-to-hire program for full-time consideration

Appointment Schedulers will be responsible for coordinating inbound/outbound communication with internal technicians and customers. Their purpose is to provide all customers with a great experience starting with scheduling, coordinating appointments and providing route optimization with internal technicians who provide outside services with clients throughout the region.

* Determines and executes the use of appropriate software
* Locates files for all customers to be scheduled in their assigned region
* Prepares and maps efficient and cost effective routes for the assigned mobile units and compliance regulations
* Creates, uploads/enters and distributes calendars for assigned mobile units in various formats
* Reviews the customers protocol and requirements
* Creates and maintains notes for each customer in the appropriate formats and software
* Initiates and remains in contact with customers by phone or email throughout the scheduling process
* Keep track of all data and documents
* Ensures all privacy laws and standards

Working hours: 8:00 AM - 4:30 PM

* Proficiency in computer programs and other software applications
* Good typing skills
* Experience in the customer service field is required
* Exceptional telephone and interpersonal skills are required
* Must possess the ability to understand or comprehend written and/or oral instructions
* Must possess a positive attitude and a team-orientated approach to getting work done

High School

0-1 years

* HS or GED equivalent required
* A minimum of 6-months related experience and 1+ years experience using word processing, spreadsheet software and customer service

* A background check is required
* A drug test is required

Apply today for the opportunity to work with a solid team of professionals who hold a high regard for teamwork and maintaining a positive work experience for everyone!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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