AR/Collections Specialist

posted:
Location
Boise, Idaho
Industry
Accounting & Auditing
Job Type
Temp to Perm
Salary
US$ 14 - US$ 15 per year, $14.00 - 14.50 per year + none
Ref. Number
S_17875
Contact
Jones, Catherine, Spherion
Phone
208-514-2044
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Job Description

Spherion is looking for an amazing candidate who is looking for a M-F, full time, and starting at $14.00 with room to improve! Do you like working with numbers? We have the job for you! Spherion future candidate should have the highest integrity and character and possess finance experience and business sense. This position is responsible for collection calls and/or correspondence as well as deduction resolution in a fast paced goal oriented department. This position is also responsible for assisting with continual process improvements and cost effective delivery of services.

Working hours: M-F

Skills:
Works high volume customer collection calls and/or correspondence to collect delinquent customer balances on an assigned customer portfolio.
Provides customer service regarding collection issues. Process account deductions by processing a credit or requesting repayment if research shows a customer took an unauthorized deduction.
Enlists the efforts of sales and management when necessary to accelerate the collection process. Continue to keep sales informed of issues pertaining to problematic collection issues with customers.
Work and continuously monitor the order release queue where customer orders stop if a customer balance is over the customer credit line and/or customer's past due balance exceeds company thresholds. Ensure that all appropriate parties are notified (the customer, sales and customer service) if a customer order is being held and cannot be released for shipment.
Some of the Qualifications:
o-3-5 years high volume corporate collections
o-Knowledge of collections and deduction resolution procedures preferred
o-Experience working with enterprise systems such as SAP, Oracle, etc.
o-Basic understanding of internal controls including SOX requirements for ITC
o-Consumer Products experience
o-Experience in shared service environment
o-Knowledgeable with SAP
o-Ability to partner with Shared Service Center management and provide input into process improvement as well as effective execution and change management within the team
o-Self-starter that works well in a fast paced environment with firm deadlines; results oriented
o-Proficient in Microsoft Word and Excel

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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