Delivers revenues and profits by developing, marketing, and providing appealing food service; managing staff; cultivating positive, fun culture and experience; producing frozen custard.
Most importantly, this is a completely hands-on management opportunity that involves performing duties that staff members at any and all levels might perform (e.g. cleaning, taking out the trash, etc)
Establishes business plan by surveying demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales results and projections, analyses, and estimates.
Meets custard shop financial objectives by working with Managing Partner to develop and manage resources, manage banking relationships; prepare forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase customers and average sale per customer.
Attracts customers by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and customer-service standards; determining and implementing system improvements.
Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Working hours: 11am-9pm
Cost Accounting (some comfort and familiarity required here), Developing Budgets, Financial Planning and Strategy, Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Customer Focus, Management Proficiency, Managing Profitability, Quality Focus, Stamina and ability to lift supplies, materials and some light equipment, Teamwork, Leadership
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