Associate Lab

posted:
Location
Thousand Oaks, California
Industry
Biotechnology & Pharmaceutical (Healthcare Support Occupations)
Job Type
Temporary
Working Hours
7:00 AM - 3:30 PM
Salary
US$ 20.00 - US$ 23.00 per hour
Ref. Number
S_63784
Contact
Gaby Hernandez, Spherion
Phone
805-973-0955
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Job Description

Duration: 3 Months

Provide high touch support for the scientist community of designated functional group(s) at designated account and general support for the on-site service engineers and technicians. Including service call initiation, scheduling, maintenance, inventory data integrity, escorting of vendors for ?managed? activities, safety and day-today lab operations.

Responsibilities:
Primary liaison for work order requests and tracking
Check-in and check-out service providers on-site
Expedite service from OEM and third party service provides and execute escalation procedures as necessary
Ensure required PM and validation calls are assigned as per SOW
Coordination of instrument on-boarding and disposition to ensure full instrument lifecycle is managed
Act as back-up call center resource for LAMP program
Enter data into system, including work order and purchase order creation as well as accurate asset information
Close completed service orders and monitor open service order to minimize delays in service
File and retrieve quality documents within auditable system
Accountable for data integrity through Move-Add-Change Process (MAC) and continuous inventory checks
Provide first level of response for service order requests in the lab to help ensure technical staff arrives prepared

Working hours: 7:00 AM - 3:30 PM

Skills:
-

Education:
Associate

Experience:
1-4 years

Qualifications:
College degree or equivalent education and work experience
One or more years administrative and customer service experience, preferably in a pharmaceutical R&D chemistry lab operations
Demonstrated ability to provide customer service via face-to-face, email and phone
Proficiency in use of MS Office Suite


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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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