Bank Teller

posted:
Location
Decatur, Illinois
Industry
Banking (Business and Financial Operations Occupations)
Job Type
Temp to Perm
Working Hours
7:30 AM - 5:30 PM
Salary
US$ 11.00 per hour
Ref. Number
S_35047
Contact
Kelly Bacuita, Spherion
Phone
555-555-5555
Apply Now

Job Description

Hour are 7:30 am to 1:30 pm Mon - Fri one week and then 11:30 to 5:30 pm the next and will be working 2-3 Saturdays 7:45 am to 12 pm.
Greets customers and establishes a quality service environment by displaying a friendly and courteous attitude and
using the customer's name at least once during the conversation.
Services customers by accepting and processing transactions with accuracy within policy guidelines i.e. deposits,
withdrawals, payments, check cashing, issuing negotiable, etc.
Explains transaction policies and procedures to customers. Solicits assistance from supervisor as needed.
Obtain supervisory approval for transactions outside authorized limit. Notifies management of suspicious and
questionable transactions.
Refers large withdraws and account closures to management and/or sales staff for retention purposes.
Actively seeks out and maintains basic product knowledge of all banking products. This knowledge may be obtained
through training courses, branch meetings, corporate communications, etc.
Safeguard assigned cash and balances cash drawer as outlined in teller balancing procedures.
Places hold on funds when appropriate and advises customer of funds availability.
Maintains dual control and adheres to all security policies and procedures as all times.
Performs daily branch operational balancing procedures, including but not limited to the balancing of individual teller
drawer.
TM balancing and servicing or Vault Teller responsibilities, if needed.
If applicable, allows entry of safe deposit box holders.
Maintains professional appearance and conduct within the guidelines set forth in the Employee Handbook

Responsibilities:
Identifies sales opportunities and makes referrals to appropriate sales staff.
Reviews referrals goals on a frequent basis and formulates strategy for attainment of goals. Implements and revises
individual sales strategy as needed to reach goals.
Proactively cross-sells other bank products and refer customers to appropriate departments when necessary.
Meet sales goals provided by management. Reviews sales/referral goals on a frequent basis and formulates strategy
for attainment of goals. Implements and revises individual sales strategy as needed to reach goals.
Encourages the use of alternate delivery systems such as ATM, Debit Card, Telephone and Online Banking.
Participates in all sales meetings.
May be required to work in other First Mid banking centers.

Working hours: 7:30 AM - 5:30 PM

Skills:
High school diploma required.
Minimum of six months cash management experience and/or training required; or equivalent combination of
education and experience.
Proficient in usage of Microsoft Office software, especially Excel, Outlook and Word.
Previous customer service experience of at least six months preferred.
Upon completion of relevant bank training and approval of Chief Deposit Services Officers, the Teller I position is
upgraded to CSR I.

Education:
High School

Experience:
1-4 years

Qualifications:
See above


Apply today with resume at: www.spherion.com/apply

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now