BI-LINGUAL COLLECTIONS REPRESENTATIVE

posted:
Location
Jacksonville, Florida
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 17.00 per hour
Ref. Number
S_57751
Contact
Hesterlee,Stephanie, Spherion
Phone
9043560000
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Job Description

A financial service in the Jacksonville, FL area is looking for a Bi-lingual Collector. Candidate must be an experienced collector fluent in Spanish and English. This position is full-time.

Responsibilities:
The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Accountable for reducing delinquency for assigned accounts.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
Establish and maintain effective and cooperative working relationships with dealers and sales.

Working hours: 8:00 AM - 5:00 PM

Skills:
3-5 years High Volume corporate Collections experience.
Knowledge of Billing and Collections procedures
Attention to detail, goal oriented
Experience with QuickBooks a plus
Experience with Black Knight required
Commitment to excellent customer service
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities

Education:
High School

Experience:
4-7 years

Qualifications:
Must be fluent in English and Spanish. Previous experience with collections.


If you have the experience mentioned above, please apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now