Bi-Lingual Customer Service Representative

posted:
Location
Charleston, Illinois
Industry
Customer Service & Call Center
Job Type
Temporary
Salary
US$ 11.00 per hour, $11 per hour + none
Ref. Number
S_14708
Contact
Somers,Cynthia J., Spherion
Phone
217-487-4343
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Job Description

Bi-lingual Customer Service Representative is responsible for assisting Spanish speaking current and potential new customers with enrollment processes and assisting existing customers with status updates. In addition, they will provide customers with their current account information, resolve questions concerning eligibility and assist with the application process. The Shared Group CSR will also create IT tickets based on customer needs.
The ideal candidate must be able to multi-task, have previous customer service experience, and ability to think quickly, problem solve and be productive in a fast paced environment while adapting well to change.

Full and part time positions available!

Working hours: between 09:00am - 10:15pm

Skills:
HS Diploma required. Must speak and write fluently in both Spanish and English.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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