Bilingual customer service Representative in Killeen

posted:
Location
Killeen, Texas
Industry
Customer Service & Call Center
Job Type
Temporary
Salary
US$ 10.00 - US$ 11.00 per hour, $10 - 11 per hour + none
Reference Number
S_7545
Contact
Kemery,Jennifer, Spherion
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Job Description

Searching for an exciting customer service opportunity that will keep your career progressing? Spherion-, a locally owned staffing company, is seeking customer service representatives with strong people skills and the ability to thrive in a fast-paced call center environment for positions in the [Killeen] area. Partnering together, our team will help you put your skills to work in a rewarding position that keeps you successfully moving forward. We currently have a wide variety of flexible, temp-to-hire and permanent positions available.
Job Description:
Provide superlative service and support to customers via the phone, including: Assisting customers with various inquiries in a timely manner and with a high degree of professionalism; researching and resolving customer issues; inputting customer information into client systems; managing transactions and changes to accounts; and, offering solutions that optimize the customer experience and retain their business.

As their staffing partner, Spherion offers a competitive compensation and benefits package

Working hours: 7am-10pm and weekends

Skills:
--Exceptional customer service skills
--Strong communication and problem-solving skills
--Ability to thrive in a high-energy, fast-paced call center environment
--Proficient in Microsoft Outlook, Word and Excel
--Capable of resolving issues expeditiously and professionally
--Ability to multi-task and work well under pressure
--Team player with a positive, can-do attitude
--Experience or specialized knowledge preferred (not required)
--High school diploma (or equivalent) required

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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