Bilingual Customer Service Representatives - English/Spanish

Port Saint Lucie, Florida
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
US$ 12.00 - US$ 13.50 per hour
Ref. Number
Santiago,Eduardo, Spherion
Apply Now

Job Description

Do you aspire to be part of the growing field of healthcare and join a company offering an empowering culture and attitude?

Spanish a plus but successful candidate need not be bilingual. Spherion is seeking customer service professionals to answer inbound calls and place outbound calls to update patient demographics, schedule appointments, order supplies, physician referrals, prescription refills, collection of payment, and answer general questions.

Full Time and Part time opportunities available, Monday - Friday, must be available between 8 am - 5 pm.

Obtains current patient information from established and new patients.
Accurately enters/updates patient information in scheduling system.
Identifies payer source, and verifies insurance eligibility.
Assists patients with completion of paperwork when necessary.
Reviews scheduling system for needed updated demographics and consent forms.
Schedules appointments.
Identifies patients by date of birth and name in computer system.
Creates new account if patient not in the system.
Schedules and re-schedules appointments as needed.

Working hours: 8:00 AM - 5:00 PM

Call Center experience a plus
Spanish a plus but successful candidate need not be bilingual
Good typing skills and communication Skills
High School Diploma or equivalent

High School

1-4 years

Medical/dental office or medical scheduling knowledge a plus.
Must be detail oriented with good interpersonal and customer service skills fluent in English/Spanish.
Works under the daily supervision of the Team Lead or Supervisor.

Apply now in order to proceed to a possible interview.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now