Bilingual Spanish Work-from-home Customer Service

posted:
Location
Orem, Utah
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
12:00 PM - 6:30 PM
Salary
US$ 14.17 per hour
Ref. Number
S_70407
Contact
Silva,Vicki, Spherion
Phone
801-221-0550
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Job Description

We are looking for energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented.

This is a bilingual, part-time, work-from-home position with a training class starting on January 18th. However, you do need to live relatively close to Utah County to be eligible.

Pay is $14.17/hr to start. You will be working 23-25 hours a week with available hours between 12pm and 6:30pm, Monday-Friday. You will get your schedule after completing 2-3 weeks of training, which is 1:30pm-5:30pm, Monday-Friday.

Responsibilities:
--Help process new orders, member applications, returns, and renewals
--Choose the best solution to answer and deescalate problems that may arise regarding service and products
--Assist members with inbound orders
--Maintain and meet performance metrics
--Data entry of all interactions for auditing purposes

Working hours: 12:00 PM - 6:30 PM

Skills:
--Friendly, upbeat attitude
--Strong listening and comprehension skills over the phone
--Able to perform at home work and online work from home

Education:
High School

Experience:
1-4 years

Qualifications:
--Bilingual in Spanish/English required
--Customer service experience over the phone preferred
--Microsoft office, 30+ WPM typing


We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if it's a good fit!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now