Call Center Medical Assistant

posted:
Location
Port Saint Lucie, Florida
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 12.00 - US$ 13.00 per hour
Ref. Number
S_59511
Contact
Tuccio, Ashley, Spherion
Phone
7723369545 ext 201
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Job Description

We are looking for Certified Medical Assistants with office experience for work from home (work from home is only available temporarily) positions. The role encompasses speaking with patients, reinforcing the physician plan of care and documentation.

Responsibilities:
- Answering patient phone inquiries
- Call patients for care plan and medication list review
- Review the receipt biometric data and look for abnormal readings
- Determine the level of escalation of patient issues to the appropriate clinical staff
- Establish relationship with patients
- Understand the clinical staff organization
- Provide education to patients and caregivers
- Ensure all verbal and written communication is documented accurately

Working hours: 8:00 AM - 5:00 PM

Skills:
- Experience with Certified Medical Assistant role providing care to patients with chronic illness
- Strong customer service skills
- Demonstrates patience and empathy
- Able to follow standards and protocols
- Ability to work independently
- Bilingual is preferred (English/Spanish)
- Ability to relate positively, effectively and appropriately with clinical teams and customers

Education:
Associate

Experience:
1-4 years

Qualifications:
- Must have minimum High School Diploma or GED, college degree preferred
- Graduated from an accredited Medical Assistant Program, certification preferred
- Clinical experience within physician's office is preferred
- Effective verbal and written communication skills


Please apply online to www.spherion.com/apply OR email resume to ashleytuccio@spherion.com

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now