Call Center Operations Specialist

posted:
Location
Sioux Falls, South Dakota
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
8:00 AM - 4:30 PM
Salary
US$ 14.00 - US$ 15.00 per hour
Ref. Number
S_40997
Contact
Mikayla Pond, Spherion
Phone
605-335-6010
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Job Description

Spherion Staffing is interviewing for Call Center Operations Specialists to work with our client, a local call center. These are temporary positions going through October. We are looking for applicants with call center experience to work behind-the-scenes. The Call Center Operations Specialists duties include resolving transaction issues, pushing transactions through, researching, and addressing advanced customer inquiries. Qualified applicants must have at least 1 year of call center experience with previous research or operations experience being highly desired. On the job training is provided by department employees.

Pay: $14-15/hour DOE
Monday-Friday 8:00am-4:30pm
Temporary; Goes until the end of October 2019

Responsibilities:
- Process purchases
- Push through transactions when needed
- Research issues that arise
- Address advanced customer issues

Responsibilities:
See above

Working hours: 8:00 AM - 4:30 PM

Skills:
Requirements:
-1 year of call center experience
-Previous experience with research or operations is highly desired but not necessary
-Must be able to work in a fast paced environment
-Attention to detail
-Self-motivation

Education:
High School

Experience:
1-4 years

Qualifications:
See above


To be considered, please apply online at www.spherion.com/siouxfalls
If you have any questions please contact Mikayla Pond at 605-335-6010

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now