Call Center Representative for Inbound Calls

posted:
Location
East Lansing, Michigan
Industry
Customer Service & Call Center
Job Type
Temporary
Salary
US$ 12.50 - US$ 14.50 per hour, $12.50 - 14.50 per hour + none
Ref. Number
S_16965
Contact
Congleton, Danielle, Spherion
Phone
517-999-9058
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Job Description

Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication skills and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology. The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous manner.

$12.50/hr (after 5 week training raises to $12.75/hr) 40 hours a week, to $14.00/hr (after 5 week training raises to $14.50/hr) for highly qualified candidates

Working hours: 8am-7pm (must be available during this time, but will only be working an 8 hour shift during this window)

Skills:

MUST HAVE availability between 8am-7pm
High School equivalent or higher education
UPDATED customer service oriented resume
Must be able to type 30 WPM minimum.

Spherion will be holding open interviews (no appointment necessary) for this position MONDAY - FRIDAY between 9am-11am or 1pm-3pm (MUST call ahead for appointment during this period).

Office Address:

Spherion Staffing

401 E North St.Lansing, MI 48906

517/999-9058

Job Type: Full-time

Salary: $12.50 to $14.50 /hour

AN UPDATED, CUSTOMER SERVICE ORIENTED RESUME IS REQUIRED FOR THIS POSITION. APPLICATIONS SUBMITTED WITHOUT A RESUME WILL NOT BE CONSIDERED.

Working hours: 8am-7pm


Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now