Call Center Representative Inbound

posted:
Location
Bordentown, New Jersey
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:30 AM - 5:00 PM
Salary
US$ 14.00 - US$ 15.00 per hour
Ref. Number
S_38132
Contact
Rana, Zahirah, Spherion
Phone
908-725-6600
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Job Description

Our client, a well-respected, and well-established pharmaceutical company is looking for people who want to help and make a difference in the patients' lives as they travel through their healthcare journey.

Responsibilities:
The responsibilities of the Customer Service Representative include:
- Taking inbound phone calls from patients and providers
- Helping patients by answering any questions they may have
- Solving financial aid problems to help patients afford the medicine and care that they need
- Working as a team to ensure the patients needs are met as well as being compliant with all company and governmental regulations

Working hours: 8:30 AM - 5:00 PM

Skills:
The successful Customer Service Representative will have the following attributes:
- A desire to help both patients and coworkers
- Friendly, outgoing demeanor
- Patience and good listening skills

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
Qualifications for the Customer Service Representative:
- Prior phone experience in a busy office or contact center
- Ability to toggle quickly between screens and type while listening; i.e. multitasking
- Prior healthcare, patient, insurance, or pharmaceutical experience is a plus


If this sounds like you, please apply and we will reach out right away!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now