Call Center Representative Inbound

East Lansing, Michigan
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
Various Shifts Available
US$ 12.50 - US$ 12.75 per hour
Ref. Number
Towsley, Courtney, Spherion
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Job Description

Spherion Staffing is looking for Customer Service Representatives for an Inbound Call Center!

Job Description:

Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication skills and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology. The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous manner.

Compensation: $12.50/hr (after 5 week training raises to $12.75/hr), 40 hours a week.

Working hours: 8am-7pm (must be available during this time, but will only be working an 8 hour shift during this window).

Answering customer service inbound calls for government Insurance.

Working hours: Various Shifts Available

Good Phone etiquette
Exemplary customer service skills
ability to navigate a computer

High School

0-1 years

MUST HAVE availability between 8am-7pm
High School equivalent or higher education
UPDATED customer service oriented resume
Must be able to type 30 WPM minimum
Excellent communication skills
Good work ethic coupled with an exemplary attendance value o Candidate cannot miss ANY time during the first 5 week training period
Job Type: Full-time

If you have any questions please call 517-999-9060

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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