Call Center Representative Inbound

posted:
Location
Hopewell, New Jersey
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
7:00 AM - 4:00 PM
Salary
US$ 13.00 - US$ 14.00 per hour
Ref. Number
S_38131
Contact
Rana, Zahirah, Spherion
Phone
908-725-6600
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Job Description

The Quality Assurance Associate develops and enhances quality processes to promote, facilitate and ensure compliance with all regulatory and company standards by
- Assist with internal and external compliance related issues and reports according to established timelines to closure.
- Support the tracking and trending of all compliance reports and audit activities.
- Record Retention of paper and electronic documentation.
- Communicating effectively, verbally and in writing, with all internal and external clients
- Escalating quality concerns and problems to the Manager, Quality and Regulatory Compliance or designee(s).

Responsibilities:
- Evaluate regulatory forms for completeness
- Communicate with internal and external stakeholders to execute upon completeness
- Validating data, signatures, and necessary database contents

Working hours: 7:00 AM - 4:00 PM

Skills:
- Attention to detail
- Strong written and oral communication skills
- Team player
- Ability to work independently

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
- Prior experience with entering data and data valuation
- Experience in pharmaceuticals or healthcare is a plus


Please apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now