Call Center Representative Inbound

posted:
Location
Indianapolis, Indiana
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temporary
Working Hours
7:00 AM - 6:00 PM (Various Shifts Available)
Salary
US$ 13.00 per hour
Ref. Number
S_43367
Contact
Troutman, Kenya, Spherion
Phone
317-870-5555
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Job Description

Our client, a large insurance company located in Carmel, Indiana, is currently seeking experienced customer service representatives to fill several openings for Customer Routing Coordinator.

Responsibilities:
As a Customer Routing Coordinator, your job would include research and responding to customer inquiries. Training will be held for one week and 100% attendance is mandatory. Candidates must be available to work any shift between the hours of 7:00 a.m. and 6:00 p.m. Monday - Friday.

Working hours: 7:00 AM - 6:00 PM (Various Shifts Available)

Skills:
Review and update customer records on the computerized database. Resolve problems and refer to responsible parties. Perform due diligence on customer inquiries through oral communication.

Education:
Associate

Experience:
1-4 years

Qualifications:
College level education or equivalent, relevant experience required.
Minimum of 6 months of Customer Service experience.
Superior oral communication skills on the telephone.
Good written communication skills.
Problem-solving ability.
Working knowledge of specified computer-based applications such as word processing, spreadsheets and databases.


Call 317.870.5555 for more information !

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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