Call Center Representative Inbound

posted:
Location
Princeton, New Jersey
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:30 AM - 5:00 PM
Salary
US$ 12.00 per hour
Ref. Number
S_38135
Contact
Rana, Zahirah, Spherion
Phone
908-725-6600
Apply Now

Job Description

A great pharmaceutical company in Lawrence Township, NJ is looking to hire a number of patient account representatives.

Responsibilities:
Candidates with all different employment backgrounds are encouraged to apply. The responsibilities include creating and maintain relationships, understands products and services, researches inquiries, assembles and communicates information, verifies patients' understanding of information, answer and records patient inquiries.

Working hours: 8:30 AM - 5:00 PM

Skills:
KNOWLEDGE, SKILLS &ABILITIES:
-Excellent written and oral communication skills
-Excellent interpersonal, organizational and active listening skills
-Ability to establish rapport and develop relationships via phone
-Balance multiple priorities to meet expected response deadlines contingent on call and email volume
-Ability to think quickly to maintain conversational discussion with customers
-Ability to multi-task while handling inbound and/or outbound calls across many accounts and systems
-Ability to work independently and as a member of a team
-Adaptable, flexible and readily adjust to changing situations
-Display tact and diplomacy in response to unfavorable or negative situations
-Demonstrated sensitivity and understanding when speaking with customers
-Demonstrated computer skills includes Microsoft Outlook
-Demonstrated passion for speaking with people in an outgoing way

Education:
No Degree Required

Experience:
0-1 years

Qualifications:
Hours and Schedule:
Monday to Friday
8:00 AM- 5:00 PM


Click here to apply or text (Your Name, Town you live in, and "Call Center") to 609-734-0003!

Hope to hear from you soon!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now