Call Center Representative Inbound

posted:
Location
Redding, California
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 PM
Salary
US$ 16.00 - US$ 18.00 per hour
Ref. Number
S_29005
Contact
Baron Browning, Spherion
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Job Description

We are seeking Customer Service Representatives for a local Call Center/Medical Insurance Company. Job duties include, but are not limited to; handling a heavy incoming call volume with customers; responds to and resolves various customer inquiries and claims problems within established production and quality standards. Composes routine and non-routine correspondence to answer member inquiries that require a written response.

Responsibilities:
Prior Call Center or Heavy phone experience is one of the top skills required. Good computer skills are a must. Need the ability to navigate customer software programs on dual monitors; good typing & 10-Key. Must have good communication skills, both written and oral.

Working hours: 8:00 AM - 5:00 PM

Skills:
Word, Excel, Data Entry, Excellent verbal communication skills

Education:
High School

Experience:
0-1 years

Qualifications:
High school or equivalent diploma. Type 35 wpm, Data Entry of 7000 or higher, Excellent in Word & Excel

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Apply Now