Call Center Representative Outbound

posted:
Location
New Jersey, New Jersey
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:30 AM - 5:00 PM
Salary
US$ 12.00 - US$ 13.00 per hour
Ref. Number
S_40142
Contact
Devin Sypher, Spherion
Phone
609-734-0003
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Job Description

We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do! Do you enjoy helping people? How would you like to work for a healthcare company where you have a positive impact in the lives of patients?

We are currently looking to hire Outbound Customer Service Representatives for our client, a sample management services company for the life sciences/pharmaceutical industry, in Lawrenceville, NJ. This role is a full-time position in a cooperative, friendly environment.

Responsibilities:
- Contacting healthcare providers to communicate information on new medications.
- Answering questions pertaining to new medications.
- Offering literature and savings coupons for patient population.
- Documenting outcomes within the system.

Reasons you will enjoy working as a CSR at this client:
- Medical Benefits and Paid Time Off.
- You enjoy problem-solving and want an environment where you can impact and benefit patient lives daily.
- You want to feel valued by your employer through employee appreciation events and perks such as a free, onsite gym membership.

Working hours: 8:30 AM - 5:00 PM

Skills:
You will be the voice of the company to the client and a successful Customer Service Representative will need:
- Excellent written and oral communication skills.
- Computer skills (Microsoft Office and Typing).
- Ability to develop rapport and build relationships via phone. Active listening skills are key!
- Ability to multi-task and balance multiple priorities to meet expected response deadlines depending on email/call volume.
- Customer service mindset

Education:
High School

Experience:
1-4 years

Qualifications:
-1 to 2 years in a customer focused role.
- Previous experience in a healthcare, medical or pharmaceutical-related position is preferred.
- High School Diploma or equivalent.
- Organized and detail oriented.
- Ability to work Monday through Friday; 8:30 AM to 5:00 PM


If interested, apply online or text (Your Name, Town you live in, and "Outbound") to 609-734-0003.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now