Call Center Representative

posted:
Location
Bakersfield, California
Industry
Administrative & Support Services
Job Type
Temporary
Salary
US$ 13.98 per hour, $13.98 - 13.98 per hour + none
Ref. Number
S_19284
Contact
Brown, Karen, Spherion
Phone
661-835-1400
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Job Description

- Receives inbound calls from agents, vendors, and/or policyholders
- Research claim information to provide adjusters contact and/or team information
- Follows process guidelines to complete work, within the scope of Company's training and call flow
- Active listening skills a plus
- Identify customers concerns to transfer calls to the appropriate party
- Provide "Remarkable" Customer Service Experience

Working hours: 10:30 - 7:00

Skills:
--Experience in Customer Service
--Excellent telephone skills
--Excellent oral and written communication skills
--Ability to multi-task prioritize work in a high volume production environment
--Excellent decision making skills
--Excellent analytical/problem solving skills
*May work Holidays & Saturdays

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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