Call Center Representative

posted:
Location
Edison, New Jersey
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
9:00 AM - 5:00 PM
Salary
US$ 12.00 - US$ 13.50 per hour
Ref. Number
S_38423
Contact
Podolyakina,Geniya, Spherion
Phone
609-734-0003
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Job Description

We are in need of an in-house Outbound Sales Representative at our call center in Edison, NJ. This role requires direct communication with established end customers, in a consultative approach, to uncover their buying needs/wants and offer special promotional packages at preferred customer pricing.

Responsibilities:
Dialing existing and inactive customers to promote product offerings at preferred pricing discounts
Maintain customer profile, order history and identify purchasing patterns
Consultative fact finding to uncover customers realized and unrealized needs/wants
Ensure customer satisfaction in all capacities
Through product training, obtain a thorough understanding of product pricing, benefits, uses, ingredients, etc.
Ensure compliance with all established rules and regulations
Participate in on going training and development
Process orders accurately
Maintain a high level on confidentiality

Working hours: 9:00 AM - 5:00 PM

Skills:
The ideal candidate will:
be patient, empathetic to the customer's needs and passionately communicative
have excellent customer service skills
be a good listener and problem solver
demonstrate a track record of providing above and beyond customer service

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
1-4 years experience in a call center environment
Background in Customer Service and Sales


Apply online today!!! Follow up with an email to PrincetonOffice-DL@spherion.com or call 1 (609) 734 - 0003 to speak with a recruiter directly and set up your interview!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now