Call Center Representative

posted:
Location
Hagerstown, Maryland
Industry
Customer Service & Call Center
Job Type
Temporary
Salary
US$ 14.00 per hour, $14 per hour + none
Ref. Number
S_25114
Contact
Glotfelty, Victoria, Spherion
Phone
301-739-6900
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Job Description

Routinely handles inbound calls. Customer service is the primary function. May require deviation from standard screens, scripts and procedures. Will handle customer service problems and inquiries via telephone. May include minimal selling or promotion of products/services. May monitor systems to detect fraudulent behavior related to credit card usage and contact card holders to investigate possible fraud. Will use computerized system for tracking, information gathering, and/or troubleshooting.

8am-12:30pm, is pick of which start time is preferred, End of shift is 8 1/2 hours of work after start time.

Working hours: Monday-Friday

Skills:
-Must have customer service experience
-Must have PC knowledge
-Must have high school diploma/GED

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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