Call Center Representative

Raleigh, North Carolina
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Working Hours
8:00 AM - 8:00 PM
US$ 15.00 - US$ 17.00 per hour
Ref. Number
Pavona, Denise, Spherion
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Job Description

Put Your Customer Service Skills to Work!

Searching for an exciting customer service opportunity that will keep your career progressing? Spherion, a locally owned staffing company, is seeking customer service representatives with great people skills and the ability to thrive in a fast-paced call center environment for top companies in the Raleigh-Durham area. Specializing in customer service placements, our team will help you put your skills to work in a rewarding position that keeps you successfully moving forward. Right now, we have a wide selection of flexible, temp-to-hire and permanent positions available.

Provide superlative service and support to customers via the phone, including: Assisting customers with various inquiries in a timely manner and with a high degree of professionalism; researching and resolving customer issues; inputting customer information into client systems; managing transactions and changes to accounts; and, offering solutions that optimize the customer experience and retain their business.

Spherion offers a competitive compensation and benefits package.

Working hours: 8:00 AM - 8:00 PM

--Life scan background performed prior to employment at no cost to employee
--Exceptional customer service skills
--Excellent communication and problem-solving skills
--Ability to thrive in a high-energy, fast-paced call center environment
--Proficient in Microsoft Outlook, Word and Excel
--Capable of resolving issues expeditiously and professionally
--Ability to multi-task and work well under pressure
--Team player with a positive, can-do attitude
--Experience or specialized knowledge preferred (not required)
--High school diploma (or equivalent) required

High School

1-4 years

Call center experience

High School

1-4 years

Submit your resume today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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