Call Center Representative

posted:
Location
Saginaw, Michigan
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 8:00 PM
Salary
US$ 10.00 - US$ 12.00 per hour
Ref. Number
S_32328
Contact
Ross,Sarah, Spherion
Phone
989-839-9899
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Job Description

A Saginaw area Call Center facility is eagerly seeking ambitious individuals to fill the role of Call Center Representatives. This is a temporary position with a possibility of hire at the completion of the project as there are various other roles available in the facility.

Responsibilities:
This position would involve making outbound calls and documenting cases in the system. Applicants must possess customer service abilities (minimum of 1 year experience), a good speaking voice, clarity, proficiency in computer navigation, and typing skills (minimum 35 WPM). All employees must be able to attend 4 weeks of mandatory training at the start of the assignment.

Working hours: 8:00 AM - 8:00 PM

Skills:
-Must be able to type 35 WPM
-Computer literacy
-Clear speaking voice
-Willingness to work any shift

Education:
High School

Experience:
0-1 years

Qualifications:
All interested candidates must complete computer assessments including Typing, Call Center Listening, and Call Center Scenarios as well as be interviewed, and submit a writing sample when prompted.
Must comply with Spherion's Drug Free Workplace Policy.
Must disclose relevant criminal history at the time of hire due to the necessity of running a criminal background check prior to starting work.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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