Call Center Representative

posted:
Location
Saginaw, Michigan
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 4:30 PM (Various Shifts Available)
Salary
US$ 10.00 - US$ 10.25 per hour
Ref. Number
S_39227
Contact
Ross,Sarah, Spherion
Phone
989-839-9899
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Job Description

A Saginaw call center is looking to expand their ranks with an additional 20+ customer service personnel! All of the positions are customer service based, over the phones, answering calls about dealership needs, parts needs or just calls that are general in nature. All are 40 hours per week. All interested candidates must be able to pass basic computer and typing tests as well as submit to a drug screen and background check prior to placement. These positions are ongoing temporary with the possibility for hire if a positive attendance record can be demonstrated as well as great work quality.

Responsibilities:

  • Answering calls from customers inquiring about automotive related issues.
  • Answering questions and directing calls to the appropriate source for resolution. 
  • Maintaining a professional and polite demeanor at all times during the duration of calls.
  • Navigating computer programs and properly documenting the nature of the calls accurately and efficiently.

Working hours: 8:00 AM - 4:30 PM (Various Shifts Available)

Skills:

  • 35 wpm typing or above
  • Data Entry with 90% accuracy
  • Excellent listening skills
  • A background in customer service is preferred

Education:
High School

Experience:
1-4 years

Qualifications:

  • Proof of High School Diploma or GED
  • Ability to pass a drug screen and a criminal background check prior to placement.


This is a great opportunity to make a positive impact in the customer service field with a reputable company in the community!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now