Call Center Representatvie

posted:
Location
Asheville, North Carolina
Industry
Administrative & Support Services
Job Type
Temp to Perm
Salary
US$ 11.00 - US$ 13.00 per hour, $11 - 13 per hour + none
Ref. Number
S_21363
Contact
Gaffney-Keebler,Molly, Spherion
Phone
828-348-0390
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Job Description

Duties:

-Must be able to to multi-task and maintain composure in stressful situations
-Possess leadership skills and self manage
-Must have attention to detail and accuracy
-Demonstrate problem analysis and problem solving skills
-Communication Skills- verbal, written, and listening
-Demonstrate effective organizational skills
-Demonstrate ability to work as a team member as well as independently to deliver results
-Demonstrate technical aptitude and computer skills
-Must be able to handle and resolve customer service questions in a friendly manner
-Keep records of customer interactions and transactions
-Process orders, forms, applications, and requests.
-Record details of inquiries and actions taken.

Working hours: M-F 8:00 am - 5:00 pm

Skills:
Skills:

-Office experience a must
-Ability to navigate software programs on dual monitors
-Excellent typing skills
-Superior phone etiquette
-Must have good communication skills, both written and oral

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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