Call Center Specialists

posted:
Location
Florence, South Carolina
Industry
Customer Service & Call Center (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
Various Shifts Available
Salary
US$ 9.00 - US$ 11.00 per hour
Ref. Number
S_40828
Contact
Shoemaker,Andrea, Spherion
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Job Description

Spherion is NOW HIRING for a local Call Center in the Florence area.
The ideal candidate would be able to work a Full Time hours ranging from 8:00 AM - 12:00 AM and have the ability and willingness to work a schedule that includes Saturday.

Responsibilities:
-Ability to updating the client?s database so clients can meet complicated regulatory obligations.
-Ability to determine when multiple updates are required based upon information received on a single document.
-Validate documents in accordance with established client procedures.
-Outbound/Inbound telephone calls to customers/clients.
-Open and/or complete tasks
-Work special assignments, if applicable to the unit.
-Learn and process more than one client, if the opportunity is available.

Working hours: Various Shifts Available

Skills:
-Research and resolve customer issues with a sense of urgency
-Consistently meets deadlines and requirements
-Organize time sensitive information
-Possess analytical skills while maintaining the ability to manage multiple tasks
-Demonstrated professional demeanor, reliability and integrity
-Must be able to maintain the highest level of confidentiality

Education:
High School

Experience:
1-4 years

Qualifications:
-Minimum 6 months to 1 years of previous experience taking inbound/outbound calls
-Previous Customer Service Experience
-Must have high proficiency in MS Office Suites and Data Entry Skills
-Banking experience is a plus


IF YOU HAVE ALREADY APPLIED FOR A PREVIOUS POSITION WITH SPHERION, YOU DO NOT HAVE TO APPLY AGAIN. PLEASE CONTACT OUR OFFICE AT: 843.662.8262.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now