Case Manager

Redding, California
Health & Social Care, Practitioner & Technician (Healthcare Practitioners and Technical Occupations)
Job Type
Working Hours
8:00 AM - 5:00 PM
US$ 20.00 - US$ 23.00 per hour
Ref. Number
Baron Browning, Spherion
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Job Description

Using a "whole person" approach, provide case management for clients of a non-profit agency that serves veterans. Must be comfortable working with homeless and disadvantaged veterans, male and female. Drawing on an extensive knowledge of available resources, the case manager refers and assists the client to develop saleable skills, solid work habits, and strong coping skills. Must be able to work with children and have a well developed networking capability with local service organizations providing emergency shelter, medical, mental health, legal, transportation, employment and other homeless, children, and veterans services.

1. Facilitates the achievement of client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation.
2. Respond to client requests for assistance by initially screening for suitability and eligibility for both in-house and other-agency programs.
3. Apply creative outreach techniques to recruit potential clients by distributing promotional materials and by directly networking with targeted individuals and organizations. Work closely with staff and volunteers to develop and implement an outreach program which will allow staff to engage homeless veterans on the street and in encampments to let them know about services and resources.
4. Travel to other referral agencies and to clients??? homes, as necessary, to accomplish outreach, intakes and follow-ups. Helps insure that all residents are compliant with program rules and guidelines.
5. Closely monitor and ensure all funding agency performance goals and objectives are met or exceeded. Assist the agency in keeping costs within the program budgets.
6. Maintain complete participant documentation, to include proof of eligibility determination, comprehensive demographic data, detailed case notes that also include results/follow-ups of other-agency referrals, and other records as assigned.
7. Conduct preliminary assessments to determine individual eligibility, needs, and motivation. Meet periodically with each client to assess their progress and update individual goals.
8. Refer clients to educational workshops and other training resources that address areas identified in the ISP. Ensure clients have a clear understanding of the goals and action steps outlined in their ISP.
9. Provides client households with strength based, housing focused plans designed to encourage participant engagement. Plans will be focused on meeting the unique needs of the individual households being served.
10. As a member of the Client Review Team, coordinate with other Center staff to ensure clients are getting quality, fully integrated services.
11. Maintain a personal resource file of social service agency contacts and landlords in the area in order to refer clients to needed services.
12. Provide individual employment counseling to clients.
13. Attend meetings and conferences, as required.
14. Coordinates landlord recruitment and retention.
15. Additional duties as assigned by supervisor.

Working hours: 8:00 AM - 5:00 PM

1.-Ability to work with a diverse population of adults and children, including those with physical and mental disabilities and addictions and those who are in, or need to be in, recovery. Ability to work with clients who have significant barriers to include but not limited to legal barriers, prison or long-term incarceration. Ability to work independently, with minimal supervision.
2.-Ability to conduct a general assessment of the physical, mental, and emotional health of individual clients, and concisely document that assessment. Ability to maintain client confidentiality and personal boundaries within VRC policy and procedures.
3.-Excellent people skills, including the ability to motivate and lead while maintaining a positive cooperative

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