COBRA ACCOUNT ANALYSIS/CUSTOMER SERVICE REPRESENTATIVE

posted:
Location
Jacksonville, Florida
Industry
Accounting & Auditing (Business and Financial Operations Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 5:00 AM
Salary
US$ 15.00 - US$ 17.00 per hour
Ref. Number
S_42143
Contact
Cameron, Teresa, Spherion
Phone
904-356-0000
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Job Description

Looking for a reliable and precise professional to reconcile and verify premiums received from COBRA
participants of multiple employers. Must have some accounts payable background and excellent
customer service skills. Must be able to multitask.
Primary Job Functions:
Reconcile payments received through multiple sources, i.e. mail, lockbox and internet. Answer low
volume incoming calls from participants, clients and carriers.

Responsibilities:
? Daily reconciliation of payments received for COBRA premiums
? Ability to consistently meet deadlines
? Keep track of over and under payments
? Send short pay letters
? Process refund checks
? Process monthly automatic deduction
? Process monthly retiree reimbursement checks
? Maintain monthly reports
? Answer a low volume of incoming calls from participants, client and carriers
? Update records by inputting information from each call into the callers record
? Maintain spreadsheets

Working hours: 8:00 AM - 5:00 AM

Skills:
? Problem solving and organizational skills
? Ability to use Microsoft productivity software such as Excel and Word
? General understanding of balancing a lockbox

Education:
High School

Experience:
1-4 years

Qualifications:
? Ability to handle all calls professionally
Desired Skills But Not Required:
? Some knowledge of COBRA regulations (willing to train)


If you have the above mentioned skills and experience, please apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply Now