Collections Associate

Frederick, Maryland
Administrative & Support Services (Office and Administrative Support Occupations)
Job Type
Temp to Perm
Working Hours
8:00 AM - 8:00 PM (Various Shifts Available)
US$ 12.00 - US$ 16.00 per hour
Ref. Number
Molly Fraley, Spherion
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Job Description

Calling all COLLECTIONS PROFESSIONALS! Long term- full time opportunity available with a thriving and professional company in Frederick, MD!

Give Spherion a Call TODAY to learn more


  • Initiate conversations with clients to determine delinquency on account and resolve
  • Set up payment plans with clients who have an extended delinquency
  • Ability to be direct with policy and procedures of company and collecting of past due funds
  • Work in a call center environment, answering a multi-line phone system
  • Keep accurate documentation of calls with clients and what payment plans may have been set up

Additional commission compensation will be given based on collected delinquencies

Working hours: 8:00 AM - 8:00 PM (Various Shifts Available)


  • 1-3 + years Collections/Customer Service experience within the last 8 years 
  • Excellent problem solving skills
  • Advanced verbal communication skills
  • Experience working in a high volume/fast-paced environment
  • Able to work on multiple computer monitors within multiple programs

High School

1-4 years


  • Excellent attendance and reliable transportation is required
  • Must have High School Diploma or GED as minimum education
  • Must be able to pass an on-boarding drug test and background check

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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